Running the front desk

Schedule opens on Day, with a column for each person. A photo shows by their name when they have one. Week is one column per day, and Upcoming is the list. Tap an empty time to add a walk-in, or drag a booking to another person or time. Tap a booking to confirm someone or mark them Done.

Someone just walked in and wants a cut. Here's how to fit them in:

1. 1Tap Walk-in.
2. 2Pick the service and who'll do it. You'll only see times that person is free.
3. 3Add their name. An email is optional, but with one they get the booking details and a reminder.
4. 4Tap Add booking, or Add and check out if they're paying now.

When they're done, tap Checkout on their booking, or open the Checkout tab at the top. Then:

• Pay with card reader if this business has a reader. If there is more than one, choose it by name. On a reader with a screen, they choose the tip, then tap or insert their card.
• QR pay lets them pay by card on their own phone.
• Cash or other is for cash, your own card machine, or a gift card. Choose the tip they left, or no tip.
• Close unpaid is for when the money isn't coming. They left, or the owner said it's on the house.

Still owed, on the Checkout tab, lists everything from the last 30 days that wasn't fully paid. Worth a look before closing.

If someone calls to cancel, find their booking and tap Cancel. If they just don't turn up, tap No-show instead. It keeps the records honest.