What is ServeSlate?+
ServeSlate puts your food menu, service list, or class schedule on one live link that opens instantly in any phone browser. Customers can browse, book, sign up, and pay without downloading an app.
Why add another link if I already have a website?+
Your website is great for your background, gallery, and brand. Put this link on your counter, in your social bio, or on Google Maps so customers can see live availability and prices without getting lost.
Do customers need to download an app?+
No. Customers open your page directly in their phone browser. There is no app to download and no account to create.
Will this replace our domain or Google listing?+
No. You choose where to share the ServeSlate link. We do not take over your domain or Google Business Profile. Use the link on Google, a QR code, print, or TV.
What if AI gets something wrong?+
Import creates a first draft from a photo, file, or URL and can translate the source. Free includes 5 AI imports a month. Plus and Pro include unlimited AI import. You review every line before publishing.
Can customers pay from the page?+
Customers can pay in full, leave a deposit, pay by QR at the desk, or pay on a card reader. They can also pay when they arrive. Card payments need a ready payout account under Account → Payouts. On a free account, ServeSlate charges a 1% ServeSlate fee on customer card payments. A subscription has no ServeSlate fee. You can add the 1% to the customer’s total. Cash is not charged.
Can one business take orders, bookings, and class signups?+
Each business uses the workflow that matches its work: food orders, appointment bookings, or class signups. These tools can be turned on in Business settings.
Can lunch and dinner share one list?+
Yes. Split the list into categories such as lunch, dinner, and drinks. Customers open one link and move between sections.
What do customers see while I make changes?+
Food menu, service list, and class schedule content stays on the last published version until you publish again. Availability changes immediately. Hours, payment choices, and booking rules update when you save them.
Can I use ServeSlate for more than one business?+
Use one account for every business you manage. Free and Plus each put one business live. Pro puts up to five live. Copy a list to another business, replacing that business’s current list. More than five is a custom quote.
When do photos show on the live list?+
Item photos on the live page, TV, and print are included on every plan. Photos you upload appear after publishing; an import may keep photo URLs when they are already present in the source.
Will this look like every other digital list?+
Choose a layout, type style, density, and optional background that fit your business. Print keeps its own paper-friendly layout.
How are subscriptions and customer payments handled?+
Account → My Subscription manages your ServeSlate plan. Account → Payouts connects the account that receives customer-payment payouts. On a free account, ServeSlate charges a 1% ServeSlate fee. A subscription has no ServeSlate fee. You can add the 1% to the customer’s total. Stripe's card processing fees are additional and come out of the payout.
Is this only for food & drink?+
No. ServeSlate supports food & drink, services, appointments, and classes for many kinds of business.
Do bookings, classes, and staff use the same product?+
Yes—one product and one owner dashboard. Each business still uses one workflow. Staff and instructors apply to booking and class businesses. Food-menu businesses use the order queue.
Can customers choose a language?+
Customers can translate a published list on every plan. Prices, choices, times, and capacity stay unchanged. AI translations can be inaccurate.
Which plan should I start with?+
Start on Free: one live business, the whole product, and a 1% ServeSlate fee on card payments. Plus drops the fee. Pro puts up to five businesses live.
What happens after a customer takes action?+
Food orders enter the order queue, appointments enter the booking calendar, and class signups enter the roster. Customers receive their order status, booking details, or signup confirmation.
