Questions people ask

No. They scan your QR code or tap your link, and it opens in their phone's browser. No download, no account. What customers see

Not unless you make them front desk. A normal staff login only shows that person's own schedule. Staff

Yes. Pausing only stops customers booking from your page. You and the front desk can still add walk-ins. Pausing bookings

Yes. Cash or other works on every ticket from day one, with nothing to set up. You only need payouts if customers will pay online, by QR pay, or on a card reader.

On a free account, ServeSlate charges a 1% ServeSlate fee on each customer card payment. A subscription has no ServeSlate fee. You can add the 1% to the customer’s total in Business settings. Stripe's card processing fees are extra and come out of the payout. The money goes directly to your payout account. Payouts

Not until you tap Publish changes. The exceptions are hiding an item, which takes effect right away, and settings like hours, which go live when you save them.

Cancel is for mistakes and changes of plan. Close unpaid is for real orders or visits that never got paid for. Both stay out of your sales, but close-unpaid ones show up under Unpaid in reports, so you can see what you're losing.

Two. Each business is one kind: food & drink, appointments, or classes. Both sit under the same account, and you switch between them from the top of the screen. Each kind has its own guide here.

Yes, the app itself has a language picker at the top of every screen. This guide is in English only, so button names might look a little different on a screen set to another language.